Training & consulting

NEWIRED PROFESSIONAL SERVICES

Customer Success Solutions!

Discover our on-demand services to help you evaluate Newired before purchase and to help you get the most out of it once you are onboard.

1h Bi-Weekly meetings
Guided Support
Style & Design support
Journey Creation Assistance
1 personnel attending

1h Weekly meetings
Guided Support
Style & Design support
Journey Creation Assistance
2 to 4 personnel attending

2hr Weekly meetings
Guided Support
Style & Design support
Journey Creation Assistance
5 to 7 personnel attending

This must be defined in a Pre-Planning meeting. This package is mainly used for extra-large corporations with a higher number of applications or users.

Download Service Fact Sheet

Proof of Concept (POC)

A full set-up of the product to evaluate it in the team on specific customer target application.

Newired Rollout

A set of tasks, services which guarantees a successful take-off and go productive with Newired.

Application Profiling

A review of the target application to provide guidelines on how to set-up Journeys and tips for improved usability.

Journey Creation Support

Create, and/or review and optimize existing Journeys/Tips for better productivity and quality.

Custom Style for Overlay and Guidance

Adopt customer corporate design and style compliance to Newired guidelines and Journeys.

New Release Package

Dedicated to “on-premise” customers, it provides update services for all releases Newired delivers.

Newired Interaction Consultancy

One General, one Technical and one Specialized Consultancy ensure the best delivery of Newired digital adoption platform to your environment.

Application Profiling

Checking the compatibility of Newired to target applications and providing an in depth coupling in tests.

Newired Training

Basic, advanced and technical training ensure the best use and customization of the Newired system.

Newired Release Package

New releases are created four times a year. This service provides to on-premise clients the support needed to install the updates.

Newired Custom Journeys and Style

Create and/or review and optimize existing journeys to ensure robust and functional guidance. Customize its style to meet your branding requirements.

Newired Language Translations

The translation of your guidance system into a required language, done by a specialized staff until its successful deployment.

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