Everest Group’s 2023 PEAK Matrix®Assessment

Newired, a leading provider of Digital Adoption Platforms (DAP), is thrilled to announce its recognition as a Major Contender in the Everest Group’s PEAK Matrix® Assessment for 2023. This prestigious recognition highlights Newired’s unwavering commitment to delivering innovative solutions that empower organizations and their end-users.

The Everest Group’s PEAK Matrix® Assessment for 2023 evaluated various companies in the Digital Adoption Platforms (DAP) space and identified Newired as a Major Contender. The assessment took into account several crucial developments, with the top three being:

1. Significant Enhancements in Segmentation and Personalization Capabilities:

Newired has made remarkable strides in enhancing its platform’s segmentation and personalization features. This means that end-users now have the power to tailor their Newired experience based on their proficiency levels and individual preferences. Whether you are a novice or an expert, Newired ensures that you receive a personalized, user-friendly experience that maximizes your efficiency and productivity.

2. Empowering End Users:

Newired’s focus on empowering end-users is evident in its commitment to enabling users to choose the Newired experience that best suits their needs. This approach not only enhances user satisfaction but also promotes self-sufficiency, reducing the need for extensive training and support. With Newired, organizations can streamline the onboarding process and boost user adoption rates.

3. Continuous Improvement in Analytics:

Newired recognizes the critical role that data and analytics play in understanding user behavior and platform performance. As part of our commitment to excellence, we have invested significantly in continuous improvement in analytics. This means that organizations can gain deeper insights into user interactions, identify bottlenecks, and make data-driven decisions to enhance their digital adoption strategies.

🎯What Does This Mean for Our Clients?

For Newired’s clients, this recognition as a Major Contender by Everest Group signifies a commitment to excellence and continuous innovation.

At Newired, we are dedicated to helping organizations make the most of their digital investments, and this recognition reaffirms our position as a leading player in the DAP space.