Pivot to Smarter Digital Adoption with Newired's AI Today
Discover how Newired’s ethical AI transforms digital adoption. Leverage cutting-edge AI to enhance user interactions, secure data, and maintain transparency. Embrace smarter, fairer, and more reliable digital solutions today.
AI-Driven
Conversational Search
Leverage Generative AI capabilities to better interpret and understand your users’ needs when they search for help, ensuring users find the right content at the right time and in the right place. By interpreting user needs from queries and searching within your authored content, our AI-powered solution stands out in the market by not only delivering contextual textual assistance, but also seamlessly suggesting and launching tailored step-by-step on-screen guidance (Journeys) that directly address user queries.
- Intelligent Query Interpretation: AI understands and interprets user prompts in human language, delivering precise and relevant search results.
- Contextual Content Search: Searches within your authored content to provide the most appropriate assistance.
- Enhanced User Experience: Ensures users find the right help exactly when and where they need it.
Accelerate Content Translation
Automatically translate the content of your guidance into any language using Natural Language Processing (NLP). With just one click, using the same XLIFF file format as our manual translations. Streamline your workflow and enhance accessibility with ease.
- Seamless Integration: Effortlessly translate guidance content using worldwide standard XLIFF file format.
- AI-Powered Efficiency: Leverage advanced Natural Language Processor (NLP) to automate translations with one click, saving time and resources.
- Easy Validation: Quickly test, revise and validate AI-generated translations before publishing.
Newired's Ethical
Approach to AI
Newired was founded during a time of significant digital transformation, aiming to help organizations streamline digital adoption with powerful and user-friendly software. Today, AI (artificial intelligence) represents another pivotal shift in how we work and engage with technology. We are committed to leveraging AI to enhance business interactions and foster enduring relationships. Our philosophy is that technology should empower human interaction, not replace it. Therefore, we continue to develop AI features that enhance how companies adopt and utilize digital tools daily.
At Newired, our AI strategy is guided by principles of trust, transparency, and accountability. We prioritize security by implementing robust measures to protect customer data and prevent unauthorized access. We respect privacy and ensure compliance with data protection laws, giving users control over their data. Human oversight remains central to our AI tools, ensuring accountability and fairness in design and deployment. By addressing biases and maintaining transparency in our AI systems, we strive to create inclusive and reliable digital adoption solutions. We are dedicated to ongoing learning and improvement, actively seeking feedback to stay at the forefront of ethical AI advancements for Digital Adoption.
Predictive AI Assistance
Predictive AI Assistance – represented by Newired Pilot is our advanced generative AI solution that learns from interactions of your experienced users and automatically provides in-app direction to less experienced users.
Let Newired learn the common user interactions in any given context and watch it create guides automatically for your users, leveraging AI data-driven predictions.
- User Behavior Analysis: Our AI continuously monitors user flows and interaction patterns to understand and predict user needs.
- Interactive Chatbot Assistance: Users can ask “what to do now,” and the system responds intelligently, providing guidance even in unforeseen situations.
- Intelligent, Data-Driven Suggestions: The system analyzes recent interactions and user flows to offer accurate next steps, ensuring seamless and effective assistance.
Holistic User Support
Introducing our Holistic Chat Interface for DAP Newired: all your help content in one place, no matter the source. This comprehensive chat solution integrates content from Newired’s DAP and optionally from your existing knowledge bases: this means that your end users will never have to search in them ever again but the chat itself will provide the right answers directly where and when needed.
- Seamless Integration: Combine Newired’s DAP content with your existing knowledge bases to create a unified and powerful chat interface.
- Enhanced User Assistance: Directly links users to relevant articles or guided journeys improving support and user experience.
- Efficient Content Discovery: Utilizes natural-language chat interfaces to streamline the discovery of relevant content.
Get Started with Newired AI Today!
Interested in learning more? Leave us your email and let’s discuss how Newired AI can revolutionize your digital adoption strategy.
Get Started with Newired AI Today!
Interested in learning more? Leave us your email and let’s discuss how Newired AI can revolutionize your digital adoption strategy.