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User Experience

21 Oct, 20

Improve CRM Training and Increase Productivity with Newired Digital Adoption Solutions

Improve CRM Training and Increase Productivity with Newired Digital Adoption Solutions In an age where customer data is generated at unprecedented rates and businesses are pursuing more clients than ever, an efficient hub for all clientele data and improve CRM training have become critical. That’s why customer relationship management software is so highly prized, and […]
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21 Nov, 19

Customer care, customer service and customer experience: do you know the difference?

Written by Riccardo Lorenzi and Natalia Kawana Entering the world of customers’ relationships From our personal professional experience and interest for customer relationship analysis, I would like to propose a reflection on the services which accompany the selling of a product. Often, when we talk about services and customers, we think of customer service and […]
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user-feedback
02 Aug, 19

Why is user feedback important for software development?

Written by Frank Schroeder Why is it important for software and application vendors to get continuous user feedback? How can user feedback improve the application development and make them evolve into better applications? Overall, the IT and communication market is growing continuously. Especially, the field of enterprise software development has still strong growth rates according […]
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