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Technology

journey8-9

Journeys 8/9: Quick Journeys

Written by Riccardo Lorenzi Newired Journeys in a Nutshell Newired Journeys is one of the products offered by Newired to help end users of software and applications better use and understand these digital resources. Journeys are, in a few words, guidelines which appear to end users in a sequence, normally consisting of several steps, which […]
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digital customer exp

Why do the most successful companies think that it is important to improve the Digital Customer experience?

Written by Frank Schroeder and Lucia Manetti Nowadays there are multiple disciplines in the digital field focused on users. Whenever users are customers as well, we are talking about Digital Customer Experience,   Before we think about it, let’s think about the topic from a wider perspective, following some definitions for Customer Experience CX from Wikipedia, […]
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ELM

ELM: the programming language we use

What’s Elm? Written by Vratislav Holub Elm is a tree from the Ulmus genus and in the Ulmaceae family, commonly found in the Northern Hemisphere and famous for its beauty and resistance. With such characteristics, it’s commonly used to produce furniture. But in the digital world, Elm means something else. It is a functional programming […]
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why-you-should

Why you should consider a Digital Adoption Platform (DAP) for your applications

Written by Frank Schroeder Digital Adoption and Digital Adoption Platforms (DAPs) are ever more heard of, but what do they mean? This topic will be addressed from a company’s and an employee’s point of view, shedding light on the challenges and benefits offered by these solutions and why companies should consider using them. Digitalization is […]
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journeys best practices

Journeys 6/9: How to make a reliable Journey

Written by Gianluca Ippolito Newired Journeys in a Nutshell Newired Journeys is one of the products offered by Newired to help end users of software and applications better use and understand these digital resources. Journeys are, in a few words, guidelines which appear to end users in a sequence, normally consisting of several steps, which […]
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NEW-FEATURES

Newired 19.1 new features open webinar

Do you know what digital adoption solutions (DAS) are? And what you can do with them? Our DAS, Newired, is constantly evolving to empower users in the digital sphere. We recently had our second release in 2019, Newired 19.1, where we introduced a number of improvements and new features. And we want you to keep […]
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