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Case Studies

WordPress and other CMS use of Newired

“A Picture is worth a thousand words”, we all hear that. It was always possible to point to any external media – Deploying a Newired JavaScript overlay onto a webpage is fast and easy. You should be able to do this in any CMS (content management system) like WordPress.    It is important that the user […]
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Newired provides guidance on Siemens Polarion evaluation servers

About Siemens Polarion Siemens introduced the world’s first 100% browser-based Application Lifecycle Management (ALM) enterprise solution in 2005, built from the ground up to enable seamless collaboration across disparate teams, and pioneered the concept of multi-directionally linked work items for full traceability, accelerated productivity, and automated proof of compliance. Siemens Polatrion is a modular software […]
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synetrade

Success Story: SynerTrade

Written by Natalia Kawana Would you like to see how Newired can help companies address digital adoption and onboarding challenges? Would you like to have a concrete example of a project where Newired truly made a difference? Then you should read our Synertrade Success Story. This success story narrates how Synertrade, a key global player […]
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What if your technology is not so intuitive and your employees and customers do not know how to use it properly?

Written by Natalia Kawana and Vratislav Holub In today’s world, we have to deal with technology in every field and as an integral part of our lives. Technology has become one of the most critical aspects of our routine, and we constantly use it for our own benefit. On the macrolevel, it has a tremendous […]
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Customer care, customer service and customer experience: do you know the difference?

Written by Riccardo Lorenzi and Natalia Kawana Entering the world of customers’ relationships From our personal professional experience and interest for customer relationship analysis, I would like to propose a reflection on the services which accompany the selling of a product. Often, when we talk about services and customers, we think of customer service and […]
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How to handle the 7 most common troubles in public and self-service portals

Written by Lucia Manetti There are countless documented benefits about how a portal can increase employee and business productivity and efficiency. Among the advantages coming from adopting a portal solution, we have an improved overall communication, collaboration, and knowledge management between providers/organisations and customers/citizens. Yet, many portals suffer from low user adoption. A portal created […]
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